Shipping policy

Effective: August 14, 2025

Shipping Overview

  • Free Shipping across the USA
  • Orders placed before 9:00 PM (PT) are processed the same day.

Handling & Transit Times

  • Handling Time: 1–2 business days
  • Transit Time: 2–3 business days after dispatch
  • Total Delivery Time: 3–5 business days

Carriers & Tracking

We ship via USPS and UPS. A tracking number will be sent by email once your order has shipped.

Address Accuracy

Please double-check your shipping address before placing an order. We are not responsible for delays or losses caused by incorrect addresses.

Delivery Issues

If your package is delayed, missing, or shows as delivered but not received, please contact us at sales@perfumeriastarlux.com with your order number.

Business & Contact Information

Perfumeria Starlux
736 S Broadway, Los Angeles, CA 90014, United States
Phone: +1 213-581-5380
Email: sales@perfumeriastarlux.com
Customer Support Hours: 11:00 AM – 8:00 PM (PT), 7 days a week