Contact information

We’re here to help with orders, returns, and product questions.

Talk to Us

• Phone: +1 213-623-2262

• Email: sales@perfumeriastarlux.com

• Hours: Daily, 11:00 AM – 8:00 PM (PT)

• Address:
  736 S Broadway, Los Angeles, CA 90014, United States
  Phone: +1 213-581-5380
  

We aim to respond to emails within 24 hours. For order lookups, please include your order number and the email used at checkout.

Quick Links

• Shipping Policy

• Return Policy

• Privacy Policy

• Terms of Service

• Payment Options

• Do Not Sell or Share My Personal Information

• Intellectual Property Rights

FAQ

When will my order ship?
Orders placed before 9:00 PM PT are processed the same day. Handling takes 1–2 business days.

How do I start a return?
Email sales@perfumeriastarlux.com with your order number and reason. We’ll reply with instructions and a prepaid return label if applicable.

Do you ship outside the USA?
Currently, we offer free shipping across the USA only.