Privacy Policy

Effective Date: August 14, 2025

1. Introduction

Perfumeria Starlux respects your privacy and is committed to protecting the information you provide when using our website, purchasing our products, or contacting our customer support team.

2. Information We Collect

Depending on how you interact with our website, we may collect:

Your name and contact information.
Billing and shipping addresses.
Email address and telephone number.
Order and transaction information.
Information submitted when contacting customer support.
Technical information such as IP address, browser type, device information, and pages viewed.

3. How We Use Your Information

We may use collected information to:

Process and fulfill orders.
Arrange shipping and delivery.
Provide customer support.
Send order confirmations and important service communications.
Improve our website, products, and customer experience.
Detect and prevent fraud or unauthorized activity.
Meet applicable legal and regulatory requirements.

4. Payment Information

Payments are processed through secure third-party payment providers. We do not need to store your complete payment card details on our own systems when payment processing is handled by these providers.

5. Sharing Information

We do not sell or rent your personal information. Information may be shared with service providers when necessary to operate our business, including payment processors, shipping providers, website technology providers, and fraud-prevention services.

Information may also be disclosed when required by law or when reasonably necessary to protect our rights, customers, website, or business.

6. Data Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, or request deletion of certain personal information.

To submit a privacy request, contact: sales@perfumeriastarlux.com

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the effective date displayed on this page.

10. Contact Us

Perfumeria Starlux
736 S Broadway
Los Angeles, CA 90014
United States

Email: sales@perfumeriastarlux.com
Phone: +1 213-581-5380